13th Platform Terms & Conditions of Use

Each user is permitted to register only one (1) personal account on the 13th platform. Duplicate registrations, use of another person's identity, or the provision of false information during registration are strictly prohibited and may result in all associated accounts being suspended without compensation. Users are fully responsible for keeping their password and login credentials confidential at all times. Any activity that occurs under your account will be deemed as authorised by you, and 13th bears no liability for losses resulting from unauthorised access caused by the user's own negligence.

For identity verification and legal compliance purposes, 13th reserves the right to request supporting documents such as a national ID, bank statement, or other relevant documentation at any time. Users who fail to complete the verification process within the stipulated timeframe may face temporary restrictions on withdrawal or deposit functions. All information submitted during the KYC (Know Your Customer) process will be handled securely and is subject to 13th's prevailing Privacy Policy. Users are obligated to notify 13th promptly if they suspect any unauthorised access to their account.

All financial transactions on the 13th platform are processed in Malaysian Ringgit (MYR) and are subject to the payment policies in effect at the time of the transaction. Minimum deposit amounts and withdrawal limits are subject to 13th's current policies and may change from time to time without prior notice. Users are responsible for ensuring that their bank account or e-wallet details are accurate and up to date before making any withdrawal. All successfully credited deposits are final and non-reversible except in cases of verified technical error confirmed by 13th.

13th reserves the right to withhold or suspend payouts where there is reasonable suspicion of fraud, unlawful activity, or a breach of the relevant terms. Any bonus or promotional credit applied to an account is subject to the specific terms attached to that bonus and cannot be directly converted to cash unless the applicable wagering requirements have been met. 13th is not responsible for any delays in transaction processing caused by third parties such as banks or payment providers. Users experiencing any transaction-related issues are encouraged to contact the 13th support team within 30 days of the transaction date.

All content on the 13th platform — including but not limited to logos, trademarks, graphic designs, text, software, and databases — is the exclusive property of 13th or its licensors and is protected under intellectual property laws applicable in Malaysia. Users may not copy, distribute, republish, modify, or exploit any part of this platform's content for commercial purposes without prior written consent from 13th. Unauthorised use of any protected content may result in civil or criminal legal action under the relevant provisions. The 13th name and logo are registered trademarks and may not be used without permission.

The 13th platform may contain links to third-party websites or services that are outside 13th's control. These links are provided solely for user convenience and their presence does not imply that 13th endorses or is responsible for the content, policies, or privacy practices of those sites. Users are advised to read the terms and privacy policies of any third-party site they visit separately. 13th reserves the right to update these terms & conditions at any time, and all changes take effect immediately upon being published on this page. Continued use of the 13th platform following any update to the terms constitutes full acceptance of the revised terms. These terms are governed by Malaysian law and any disputes shall be resolved in a court of competent jurisdiction in Malaysia.